Frequently Asked Questions
Frequently Asked Questions for Tenants
What´s a Coliving and how does it work?
At Capavi, coliving is much more than just sharing an apartment. It’s a living concept where you share common areas—such as the kitchen, living room, or bathrooms—with other residents in the home, while keeping your own private space and enjoying a comfortable, well-organized living experience.
You pay a fixed monthly fee that includes all services and utilities, so you don’t have to worry about anything beyond enjoying your stay.
We want you to focus on living and enjoying the experience—we take care of the rest.
In addition, our contracts are flexible, far more agile and convenient than traditional rentals. Ideal for young professionals, students, or people relocating to a new city.
What services are included?
At Capavi, we make it easy for you!
Everything is included
All our rooms come with an all-inclusive package, so you don’t have to worry about anything:
✅ Utilities: water, electricity, heating, and internet (high-speed WiFi).
✅ Weekly cleaning of common areas.
✅ On-demand maintenance service.
✅ Access to exclusive Capavi community plans and events.
Your comfort is our priority.
What´s included in my private room?
All our rooms are fully equipped so you can move in from day one, hassle-free.
They include:
🛏️ Double bed with bed linen included.
🪞 Spacious wardrobe for your clothes.
💻 Desk, desk lamp, and chair—ideal for studying or working from home.
At Capavi, we take care of every detail so you feel at home from the very first moment. Designed so you can arrive, unpack… and start living.
Are sheets and towels included
We also provide bed linen and towels from day one. You don’t need to bring anything extra!
Everything is ready for you to feel at home from the start.
How does the regular cleaning work?
🧹 Weekly cleaning for a perfect shared living experience
At Capavi, we clean the common areas once a week. Our team takes care of shared spaces such as the kitchen, bathrooms, living room, and hallways.
To ensure good coexistence, we recommend keeping these areas tidy between cleanings. This way, everyone can enjoy a pleasant environment every day of the week. Sharing a home is much easier when everyone does their part.
How will my flatmates be?
At Capavi, we select roommates of similar ages, interests, and lifestyles so they are aligned with you.
Capavi spaces are home to national and international students, digital nomads, and young professionals aged between 18 and 32, creating a vibrant, welcoming environment where everyone can feel at home.
Is Capavi LGTBI Friendly?
Yes—Capavi promotes an inclusive, respectful, and open environment for everyone, regardless of sexual orientation or gender identity.
Our spaces are LGBTQ+ friendly, built on diversity and respect, ensuring that all residents feel safe, comfortable, and welcome in their home.
Can couples stay in Capavi Spaces?
Couples are not allowed in Capavi spaces—even if each person has their own room—to preserve balance and comfort for all residents.
Rooms are for single occupancy only, and hosting couples in a single room is not permitted.
This rule helps maintain a respectful and comfortable living environment for everyone.
Are pets allowed?
Although we love animals, pets are not allowed in our spaces for hygiene reasons and to ensure a calm environment for all residents.
Is smoking allowed?
Smoking is strictly prohibited in all Capavi spaces.
What´s the minimum stay?
The minimum stay with Capavi depends on the accommodation type:
Coliving (shared apartment): minimum stay of 6 months, as this duration helps foster a real sense of community and shared experiences.
Flex Living (private studio) or Corporate Living (private apartment): minimum stay of 3 months, with flexible contracts of 3, 6, or 9 months.
All our contracts are flexible, with agile and simple documentation to access the rental.
The maximum stay allowed per contract is 9 months, although extensions can be considered on a case-by-case basis.
What´s the maximum stay?
The maximum rental period we allow per contract is 12 months, although if needed we can assess your situation to extend your stay.
Our rental agreements are flexible and streamlined across all our options.
How can I book a space?
Once you find the room or space you like, simply contact us. We’ll provide all the information you need, advise you based on your profile, and arrange a visit so you can see the property in person.
Our team will guide you through every step and manage the reservation process with you.
You can contact us via the contact form on our website or by email at:
📩 info@capavipartners.com
We’re here to help you find your next home!
Can I visit the space before doing the booking?
Yes—before booking, we’ll be happy to show you the space. Just contact us and we’ll arrange a visit based on availability.
Do I need to pay a deposit?
A deposit equivalent to one month’s rent is required to secure your booking. The deposit is refundable at the end of your stay, provided there are no damages or issues.
How are the regular payments arranged?
After signing your contract, you can pay the initial reservation fee by credit or debit card. Monthly rent will then be automatically charged on the 1st of each month.
If you have a Spanish bank account, you’ll simply sign a SEPA direct debit mandate for automatic monthly payments.
If you don’t have a Spanish bank account, rent can be paid via bank transfer between the 1st and the 5th of each month.
Are there any extra costs or additional fees?
All prices shown are final—everything is included. No hidden fees or surprise charges. What you see is what you pay.
Can I change rooms or spaces?
If your needs change, our commercial team will review your request and inform you of the available options. Please note that changes may involve additional management or cleaning fees.
Can people visit?
You’re welcome to receive daytime visitors, as long as coexistence is respected and noise levels remain reasonable. Please inform your roommates and ensure everyone is comfortable—good coexistence is key.
Can I extend my rental agreement once maturity is reached?
Yes! Our contracts are flexible, and you can extend your stay if needed. Just let us know at least 30 days in advance.
Your comfort and convenience are always our top priority.
Frequently Asked Questions for Owners
Who are we and how does our model work?
Capavi is a company specialized in coliving and professional property management.
We transform your property into a profitable, well-maintained, and fully occupied asset—without you having to worry about daily management.
You earn the income, we take care of everything.
At Capavi, we handle:
- Property renovation
- Rental Management
- Ongoing maintenance
- Tenant selection
What advantages does Capavi offer to homeowners?
We offer a turnkey service: full property management, reduced default risk, guaranteed occupancy, and professional maintenance.
✅ 360º management: rentals, paperwork, maintenance, tenant selection, issue resolution
✅ 100% occupancy
✅ Guaranteed passive income
✅ Higher returns than traditional renting
✅ 0% payment default
✅ 0% squatter risk
✅ Preventive maintenance that protects and enhances your property
✅ Property value increase through full renovation
✅ Transparent management with no surprises
✅ Interest-free financing for your renovation
✅ Flexible property visits, giving you full control over your asset
What does Capavi take care of?
Our turnkey service includes:
✅ Full property renovation
✅ Tenant search
✅ Rental management and all administrative procedures
✅ Asset supervision and maintenance
✅ Utility management for tenants
What will my duties be as a homeowner when partnering with Capavi?
None or minimal. Capavi handles everything so you receive your income stress-free.
What return will I receive from my place?
Profitability varies depending on location and property type, but it is generally higher than traditional rentals due to space optimization and high occupancy.
We advise you using real data and personalized projections.
Our average return is 6% (ranging from 4% to 8% depending on location).
What happens if tenants don´t pay?
We offer guaranteed rent throughout the contract period, regardless of tenant defaults.
What type of agreement will be signed?
We sign long-term management contracts, fully transparent, with clear clauses that protect the owner’s interests.
How are payments of rent and utilities managed?
Capavi collects rent from tenants and transfers your monthly income on time, along with occupancy and expense reports.
Will Capavi take care of the tenant selection process?
We follow a rigorous tenant selection process to ensure responsible tenants with verified solvency and compatible profiles.
We also handle:
✅Contracts
✅Payments
✅All administrative processes
So you don’t have to worry about anything.
How will Capavi assure that the apartment is kept in good condition?
We carry out preventive and corrective maintenance regularly and professionally.
We also monitor the property and provide fast support for any incident.
Am I able to visit my place while the agreement is in place?
With Capavi you have flexibility to visit your property, allowing you greater control over its condition.
Frequently Asked Questions for Investor
Why should you invest in Coliving with Capavi as a Partner?
Coliving is a fast-growing model, especially in cities such as Madrid, Valencia, Alicante, and London. At Capavi, we turn it into a profitable and secure investment through comprehensive management, strong demand, and maximum occupancy.
Capavi offers an innovative, safe, and profitable real estate investment model. Thanks to our proactive operational management, we significantly reduce operational, fiscal, and economic risks while transforming obsolete assets into high-value properties in prime locations.
What profitability should you expect?
Depending on the city and property, returns are usually significantly higher than traditional renting, with stable and recurring income. Our team calculates your projected returns before starting.
We deliver above-market returns compared to the traditional residential sector.
In prime areas, an IRR of 7–8% can be achieved.
In addition, rent is guaranteed throughout the entire contract term, with 0% default risk.
What´s the difference between Capavi and other Real Estate alternatives?
Capavi acts as a full-scope operator (asset manager), taking care of everything:
from asset sourcing, tax structuring, refurbishment, and interest-free CAPEX financing, to daily operations.
All of this is delivered with total transparency and zero hassle for the investor.
What level of security, comfort and occupancy does Capavi guarantee?
We maintain an average occupancy rate of 96% and 0% payment default.
What type of tenants are inside Capavi´s ecosystem?
We select solvent, stable tenants: professionals, expatriates, digital nomads, companies, and athletes.
This profile ensures steady income and significantly reduces the risk of non-payment or high turnover.
Our model attracts:
- Young professionals and corporate employees
- Digital nomads and freelancers
- National and international students
- Athletes in training or competition
In which cities can I invest with Capavi?
We currently operate in Madrid, Valencia, Alicante, and London, and we continuously evaluate new opportunities in prime locations across Spain and the UK.
Coming soon: Málaga, Zaragoza, and Barcelona.
What kind of reports will I receive as an investor?
Capavi provides regular reporting with all key performance indicators:
occupancy, profitability, property condition, contract reviews, and tax projections.
Transparency is one of our core values.
How do I start investing with Capavi?
All you need to do is contact our team.
We identify the best opportunity, prepare the feasibility plan, and structure the entire project.
You can also opt for multi-ownership tickets to diversify your portfolio.
¿Still got questions?
Contact us and our team of advisors will answer all your questions.